1. Shopping outside Denmark on FashionDeluxe.dk
FashionDeluxe.dk is a Danish webshop selling designer clothes for both women and men. All information in the webshop is written in danish. FashionDeluxe.dk is approved by the danish e-commerced foundation, which means you can shop safe and secure on our webshop. We also have the approval of PBS also called NETS, which is Denmark's largest supplier of credit cards and payment systems.
All prices are quoted in Danish Kroner´s (DKK)
FashionDeluxe.dk accept most foreign credit cards. If you want to transfer the money directly to our bank account, you must contact customer service at firstname.lastname@example.org or by phone +45 6590 4589.
All orders over DKK 1.500 excl. VAT (200 EURO) are send free of charge.
All orders under DKK 1.500 (200 EURO) the system will automatically charge 25 EURO.
All orders are shipped with GLS Denmark or the Danish Postal Service. All orders received before 2 pm on weekdays, are shipped the same day - orders received after 2 pm will be shipped the next day.
If you place an order from a country inside EU, danish VAT will automatically be added.
If you place an order from a country outside EU, danish VAT will automatically be deducted.
6. Customer Service
If you have any questions or comments, please do not hesitate to contact our customer service by e-mail email@example.com or by phone +45 6590 4589.
7. Return and Exchange items
At FashionDeluxe you can return any item within 30 days of receipt. This gives you the possibility to try your item at home and return it if you are dissatisfied with the itme you bought. All you need to do is to leave a copy of your order confirmation together with the item, and go to your post office and forward the item you wish to return to us. If you are just returning the item to change it to another size, we will send the size that you request if it is on stock, as quickly as possible. Your 2 weeks of right of return begins the day that you receive the package. Remember that returning an item/order is at the customer´s own risk.
The customer must pay return postage. If you return items from a country outside the EU, we ask you to always send the items as a present or with an invoice attached to the outside of the parcel
When you return your order, and if you do not want to exchange it, your money will be repatriated to the credit card used when ordering, within 30 days.
Forward the unworn item, with the hang-tag and in intact packaging, to us at the following address:
Ørbækvej 75, Rosengårdcentret
5220 Odense SØ